Privacy Policy
Welcome to Sequor (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information.
Information We Collect
When you use Sequor, we collect various types of information to provide you with a seamless and secure experience.
Account Information
- Name
- Email address
- Auth via Clerk
Client Data
- Client details
- Content strategies
- Generated posts
- Scheduled posts
Social Media
- Account identifiers
- Page & Profile info
- Publishing permissions
Security Note: We do not access or store passwords for your social media accounts. All social integration is securely delegated using standard OAuth access tokens.
How We Use Information
We use your information exclusively to power, protect, and optimize your content operations:
- Provide and maintain the Sequor platform
- Generate content and strategies customized to your brand
- Publish content directly to connected social media accounts
- Improve and monitor platform performance and loading speeds
- Provide responsive customer support
- Process subscriptions and payments securely
Payment Information
Your billing details and subscriptions are processed with the highest standard of security.
Secure Payments via Stripe
Payments are securely processed through Stripe. Sequor does not store, transmit, or have access to your credit card or billing credentials.
Data Security
The security of your account and your clients' content is our top priority.
We implement industry-standard administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit (SSL/TLS) and at rest, alongside secure API protocols.
Data Retention
How long we keep your information:
Your information is retained only while your account remains active, as needed to provide you with the Sequor platform services, or as required by our legal, regulatory, or compliance obligations under applicable law.
Your Rights
You retain full control over your personal details and social accounts:
Access your information
View all personal details and metadata stored in your profile.
Update your information
Correct or edit your profile and billing details at any time.
Request deletion of your account
Permanently purge your account, client profiles, and historical data.
Disconnect social media
Revoke API access for any connected accounts immediately.
Contact Us
Have questions or inquiries regarding your personal data? We are here to help.
Privacy Operations Team
We aim to respond to all inquiries within 24–48 hours.